1. All Sales are final. Once a order is placed, we can not cancel, refund or exchange.
2. Due to the nature of our products we do not accept returns or exchanges on ANY used items.
3. If any products are damaged please contact customer service within 24 hours at firstname.lastname@example.org , we will replace damaged items with proof of manufacturing charges
4. When placing orders please double check shipping addresses. We are not responsible for custom fees. We do not cover extra shipping fees for packages shipped back to our office.
5. When ordering pre order items PLEASE check shipping date and times. If you order any pre sale item, your order will ship when the presale item ships.
6. We are not responsible for lost packages. Once an order is shipped, you would have to contact shipping providers to claim your lost items.